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plz massage therapy

Appointment Policy

respecting each other's time

Missed Appointments

When you book an appointment with us, that time is set aside for you - and ONLY you. We never double book and we try to always be ready for you when you arrive. In return, we ask that you keep your promise to us and show up for your appointment on time.

Please understand that massage therapists only get paid when they deliver a service... therefore missed appointments are costly for us and prevent us from catering to other clients.

That said, our policy is simple. If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you may be required to pay the full cost of the treatment as booked.

Cancellations

I don't ever charge a penalty for appointments cancelled due to illness.  During this COVID-19 pandemic there will be no penalties for last minute cancellations for any reason.

If you have traveled within the last 14 days, or if you are sick or have any signs of illness, please cancel your appointment.

If you have any underlying or chronic medical conditions that put you at risk for more serious complications from colds, influenza or COVID-19, please consider cancelling your appointment for your own safety.

 

Note: We recognize that no one is perfect and there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and so your therapist may make an exception to the above policies on those rare occasions.